If you have any questions or concerns regarding your account, please reach out to us via live chat or email.
If your query hasn’t been sorted, we also have a complaint process you can follow. We want to make sure your concerns are addressed thoroughly and that a resolution is reached.
To initiate the process, please email us at your state’s complaint email address below:
- New Jersey: complaintNJ@betway.us
- Pennsylvania: complaintsPA@betway.us
Once you’ve completed the Betway complaint process, and if you’re still not satisfied with the outcome, you can contact your corresponding gaming regulator:
- New Jersey: New Jersey Division of Gaming Enforcement
- Pennsylvania: Pennsylvania Gaming Control Board